There are several ways in which you can get support on using FE Analytics
1. Live Chat
Live chat is at the bottom of your screen when you
2. Self-help and user guides
Found in 'Learn and Support' in the FE Analytic tool, there are step by step instructions and tips on frequently used features.
3. Contact us via phone or email
T: +44 (0)1483 783 939 between 08:00 to 18:00 GMT.
4. Book training online
How to send FE your fund data
Fund static/standing data
- Launch data and new fund registration
- Updates to any static data and actions, codes, names, objectives, charges, managers
- Daily Prices/ Price corrections
- Dividend estimates/ Verified dividends
Fund portfolio data
- Pre-aggregated area/regional/asset/sector/credit rating breakdowns
- Full portfolio data with attributes region/sector/type/asset class
- Factsheets/KII documents/Prospectus/Reports
- Email as direct attachments, or as a spreadsheet containing URL links.
- Documents for investors, detailing corporate actions.
- Email as direct attachments or as a spreadsheet containing URL links.
Fund data support
- Data queries
firstname.lastname@example.org if you require FE templates